You forgot the "export to excel" button on your handy table :). Seems like the core value then is saving time and removing process friction. And maybe another element to consider is the value of the time saved -- if it saves time for grad students, not as valuable as time for account execs.
yes, but I think productivity (time saved, friction removed), especially for a team of knowledge workers, translates into some higher order impact (decision quality, iteration speed, etc)
I think there are some assumptions in my thinking which I've written about before:
(1) enterprises measure (or even care about) team-level productivity
(2) team-level productivity actually correlates to product quality (sounds right)
Apologies for the cross-referenced jargon - really appreciated the question of "What game are you playing?" in the Amplitude North Star Playbook (transaction, productivity, attention) and am working to map it to your thought leadership as well. Was just curious if you had any thoughts on whether the "skip step" workflow optimization would apply equally to those different business models (or perhaps unequally toward a productivity based business model?)?
hmm, I hadn’t thought of it in those terms - the game question is more about understanding business drivers, whereas this post is an attempt to model the workflows within an org - so maybe it’s useful for the productivity business model? or I may just be more familiar with collaboration play SaasS products
You forgot the "export to excel" button on your handy table :). Seems like the core value then is saving time and removing process friction. And maybe another element to consider is the value of the time saved -- if it saves time for grad students, not as valuable as time for account execs.
yes, but I think productivity (time saved, friction removed), especially for a team of knowledge workers, translates into some higher order impact (decision quality, iteration speed, etc)
I think there are some assumptions in my thinking which I've written about before:
(1) enterprises measure (or even care about) team-level productivity
(2) team-level productivity actually correlates to product quality (sounds right)
https://runthebusiness.substack.com/p/consumerizing-enterprise-loop-sequencing?s=w
This is really interesting. Do you think this model applies equally to the transaction, productivity and attention games?
I’m not sure I follow - can you give some examples?
Apologies for the cross-referenced jargon - really appreciated the question of "What game are you playing?" in the Amplitude North Star Playbook (transaction, productivity, attention) and am working to map it to your thought leadership as well. Was just curious if you had any thoughts on whether the "skip step" workflow optimization would apply equally to those different business models (or perhaps unequally toward a productivity based business model?)?
hmm, I hadn’t thought of it in those terms - the game question is more about understanding business drivers, whereas this post is an attempt to model the workflows within an org - so maybe it’s useful for the productivity business model? or I may just be more familiar with collaboration play SaasS products