Several years ago, I realized that talking in front of large-ish groups of people that I wasn’t on a first-name basis with was going to be an expectation of my job. I had always been fearful of public speaking, and crowds in general throw me off. So, I did what any good glossophobe would do - I jumped into the deep end of the pool and signed up to speak at a conference.
I had always assumed that some (more-extroverted) folks were innately gifted at speaking. That’s why (in my mind) they came across as more “natural” at all hands, training sessions, demo hours, live Q&A, etc. With that mindset, in the most well-intentioned fake-it-till-you-make-it sense, I decided that I could read my way into coming across as (being?) a better speaker. Yes, instead of working on my story narrative or drafting slides, I read a series of books. I find that most things in life can be solved with a good book.
All the key ideas from the books (referenced below) I noted in a simple 1-pager Google Doc. I then referred to this doc constantly as I prepared my talk. Every time I would get discouraged or blocked, I just went back to the doc. Here’s the gist of it:
biggest mistake happens before talk (i.e. not preparing)
the audience wants you to do well (they don’t feel stage fright)
focus on 1 person in the crowd (biggest supporter, least hater)
open with conviction (audience internalizes first impression)
grab and hold attention (counter-intuitive idea, visual cue)
highlight dissonance / build tension (no story without conflict)
slice your story in an unconventional way to pique interest
Now, whenever I have an opportunity to speak, I start with those notes. And this is where something very strange happens - that cheat sheet actually puts me at ease. Just the mantra “the audience wants you to do well” is enough to change my demeanor. No, it’s not sorcery - I’ve created a muscle for public speaking which I can activate via that doc. It’s a phenomenon that Joshua Foer talks about in Moonwalking with Einstein.
“memory is primarily an imaginative process…in fact, learning, memory, and creativity are the same fundamental process directed with a different focus…the art and science of memory is about developing the capacity to quickly create images that link disparate ideas.”
So if you’ve been under-estimating yourself and assuming you’re not a “natural”, stop. And if you think you can get good at it without real effort and reps, don’t. But the next time you see a really compelling speaker / talk, recognize that you’re seeing the n-th and final step of a process, and 1 to n-1 is a slow grind and real craftsmanship.
Would love to hear from readers who’ve gotten better at (or just started) public speaking, and what techniques they’ve employed…
further reading / references
Confessions of a Public Speaker convinced me that really anyone can do it
Clear and to the Point is great for creating empathy with the audience
Presentation Zen gets into the nuts and bolts of good storytelling
a hodgepodge of tools for crafting slides: colors, fonts, charts, and inspiration
if you have a tendency to psych yourself out, watch this parody of a TED talk
11 Public Speaking Techniques from the World’s Greatest Speakers is a deeply-reported practical guide on public speaking techniques with video examples!
childish drawing / interpretation
100% with you on 1 to n-1 being a slow grind. We often assume public speaking is a natural talent, but as you note the best speakers are often also the best preparers. When you are well prepared you can focus on delivery and engaging the audience because the content flows more naturally.